Application
1.1 All applicants must be over 18 years of age to place a bet or register with MSport. MSport reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. MSport takes its responsibilities in respect of under-age gambling very seriously.
1.2 All information supplied when registering with the site MUST be accurate and complete in all respects. In particular, if using a credit or debit card, the cardholder's name MUST be the same as the name used when registering with the Website. Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should contact us. All bets that are placed prior to an account being suspended will stand - win or lose.
1.3 MSport may confirm a customer’s address by posting an address verification letter to the customer. All correspondence will be discreet and the envelope will not display any reference to MSport. When such correspondence is initiated, all offers and withdrawal requests may remain pending until the address has been confirmed as correct.
1.4 By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until such time as the relevant checks are completed to our satisfaction.
1.5 As part of the registration process, we may supply your information details to authorised credit reference agencies to confirm your identity. You agree that we may process such information in connection with your registration.
1.6 Customers may open only one account. Should we identify any customer with more than one account we reserve the right to close or suspend any such customer and MSport shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).
1.7 Customers must keep their registration and account details up to date. This, and your account information, may be amended in the Personal Account section of the Website. If you require any assistance, please contact us.
Account Details
2.1 MSport allows all its customers to choose their own username and password combination. Customers must keep this information secret and confidential as you are responsible for all bets placed on your account and any other activities taking place on your account.
2.2 Bets will stand if your username and password have been entered correctly (whether or not authorised by you), subject to there being sufficient funds in the account.
2.3 If, at any time, you feel a third party is aware of your user name and/or password you should change it immediately via the Website. Should you forget part or all of your combination, please contact us.
2.4 You are responsible for all transactions where your name and account number or name and username are correctly quoted (whether or not authorised by you). If you nominate another person as an authorised user of your account, you shall be responsible for all transactions such person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please contact us.
2.5 Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email.
2.6 The current balance and transaction history of your account may be viewed at any time once you have logged into your account on the Website.
Personal Details
3.1 Your personal information is processed in accordance with our Privacy Policy.
Suspension and Closure
4.1 If you want to close your account, please contact us. Any negative balance on your account will fall immediately due and payable to MSport, and your account will not be closed until the relevant amount owed to MSport is paid in full.
4.2 MSport reserves the right to close or suspend your account at any time and for any reason. Without limiting the preceding sentence, MSport shall be entitled to close or suspend your account if:
(a) you become bankrupt;
(b) MSport considers that you have used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
(c) MSport considers that you have used the Website in an unfair manner or have deliberately cheated or taken unfair advantage of MSport or any of its customers;
(d) MSport is requested to do so by the police, any regulatory authority or court;
(e) MSport considers that any of the events referred to in (a) to (c) above may have occurred or are likely to occur;
4.3 If MSport closes or suspends your account for any of the reasons referred to in (a) to (e) above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by MSport (together “Claims”) arising therefrom and shall indemnify and hold MSport harmless on demand for such Claims. In the circumstances referred to in (a) to (e) above, MSport shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any winnings or bonus payments).